Smart Home

Velora – Frequently Asked Questions

Velora is a home and wellness brand based in New York, USA. We focus on creating stylish, practical, and high-quality products that bring comfort and balance to your everyday life. Our mission is to inspire wellness through thoughtful design and modern living. Every Velora item is carefully selected to make your home feel more peaceful, functional, and inspiring.

At Velora, we aim to deliver your orders quickly and securely. Standard delivery usually takes 7–14 business days, depending on your location. You’ll receive a confirmation email with tracking details once your order has been shipped. Please note that international orders may experience slight delays due to customs or local postal services. We appreciate your patience and promise to get your Velora products to you as soon as possible.

At Velora, your satisfaction is our priority. If you’re not completely happy with your purchase, you may request a return within 30 days of receiving your order. Items must be unused, in their original packaging, and in the same condition as received. Once we receive and inspect your return, we’ll process your refund to the original payment method within 5–7 business days.
To start a return or for any assistance, please contact us at mailvelora0@gmail.com with your order number and details.

Placing an order with Velora is simple and secure. Just add your favorite items to the cart and proceed to checkout. We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay for your convenience. Once your order is confirmed, you’ll receive an email with your order details. Please ensure your billing and shipping information is correct before completing your purchase, as we process orders quickly and may not be able to make changes once shipped. All payments are protected with secure SSL encryption for your safety.

We’re always here to help! For any questions, concerns, or assistance with your order, reach out to us at mailvelora0@gmail.com. Our support team typically responds within 24–48 hours. Your satisfaction and trust mean everything to us at Velora.

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Multifunctional Portable Clothing Dryer

U-Type Toothbrush 360 Degrees Intelligent Silicon Head Sonic Electric Toothbrush

Automatic Toothpaste Dispenser

230Ml Mini Stainless Steel 316 Thermos Mug Fashion Portable Pocket Vacuum Flask

10000 Lux LED SAD Light Daylight Therapy Lamp

8L Portable Washing Machine

220ML Usb Water Refill Spray Humidifier with Color Lights

Multi-Function Glass Wiper

Dynamic Rotating Water Ripple Projector

Joyful Sausage Oral Care Device

Bedside Led Night Lights Dimmable Charging Desktop Night Lamps

Niche Modern Desktop Vanity Mirror 3 Color Light LED Makeup Mirror

13 Color Changing Night Light Remote Control Touch USB Rechargeable RGB Night Lamp

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Velora – Frequently Asked Questions

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