Fitness & Recovery

Velora – Frequently Asked Questions

Velora is a home and wellness brand based in New York, USA. We focus on creating stylish, practical, and high-quality products that bring comfort and balance to your everyday life. Our mission is to inspire wellness through thoughtful design and modern living. Every Velora item is carefully selected to make your home feel more peaceful, functional, and inspiring.

At Velora, we aim to deliver your orders quickly and securely. Standard delivery usually takes 7–14 business days, depending on your location. You’ll receive a confirmation email with tracking details once your order has been shipped. Please note that international orders may experience slight delays due to customs or local postal services. We appreciate your patience and promise to get your Velora products to you as soon as possible.

At Velora, your satisfaction is our priority. If you’re not completely happy with your purchase, you may request a return within 30 days of receiving your order. Items must be unused, in their original packaging, and in the same condition as received. Once we receive and inspect your return, we’ll process your refund to the original payment method within 5–7 business days.
To start a return or for any assistance, please contact us at mailvelora0@gmail.com with your order number and details.

Placing an order with Velora is simple and secure. Just add your favorite items to the cart and proceed to checkout. We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay for your convenience. Once your order is confirmed, you’ll receive an email with your order details. Please ensure your billing and shipping information is correct before completing your purchase, as we process orders quickly and may not be able to make changes once shipped. All payments are protected with secure SSL encryption for your safety.

We’re always here to help! For any questions, concerns, or assistance with your order, reach out to us at mailvelora0@gmail.com. Our support team typically responds within 24–48 hours. Your satisfaction and trust mean everything to us at Velora.

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Neck Shoulder Electric Massager

Head Massager with Adjustable Speed for Scalp Massage

Leak-Free Sports Water Bottle

Waist Massager Portable USB Charging Shaper Electric Arm Hip Leg Trainer Weight Loss Shaping Belt Fitness Massager

Reinforced Belt Lumbar Column Posture Corrector

Neck Stretcher Posture Corrector

Yoga Roller round EVA Foam Cylinder Hexagonal Roller

New Upper Back Posture Corrector

Wireless Electric Shoulder Massager

1 Liter Large Capacity Sports Water Bottle

Fascia Gun Muscle Massager

750Ml/25Oz Fruit Flavor Water Bottle

500Ml Thermos Bottle Smart Cup

450ml 10 Blades Portable Fruit Juicer

350ML 12 Blades Electric Portable Blender

Portable Fitness Workout Equipment

700ML Electric Portable Juicer Fresh Fruit Mixer

16Pcs 30*30Cm Puzzle Mat

Waterproof Yoga Mat Moisture-Proof Yoga Mat

Glow with Velora

Velora – Frequently Asked Questions

Smart Design

Buit with care

United by Purpose